| Banking Services |
| Account address changes |
Anybody in Banking Division |
| Account setups |
Nikki Main, Kim Buckout, and Rhonda Kutzer |
| Account statements |
Katie Roth and Lisa Davis |
| Account transfers |
Rhonda Kutzer |
| Altered checks/warrants |
Nikki Main |
| Bank cards - receipting |
Kim Buckout |
| Bank collections |
Kim Buckout |
| Banks - miscellaneous |
See "Bank Contacts" |
Checks charged twice
or to wrong accounts |
Nikki Main |
| Check image requests |
Lisa Davis |
| Check testing |
Lisa Davis |
| Counterfeit checks/warrants |
Nikki Main |
Deposit slip orders (questions only)
(Orders go to Check Printing Co.) |
Nikki Main |
| Employment accounts |
Nikki Main |
Employment - deposits
and returned items |
Nikki Main |
| Encoding errors |
Nikki Main |
| Forgeries |
Nikki Main |
| Incoming ACH |
Nikki Main |
| Incoming and outgoing wires |
Rhonda Kutzer |
| Local Government Pool |
Rhonda Kutzer |
| Lockbox customer service |
Kim Buckout |
| Missing checks |
Lisa Davis |
| Redeemed check listings |
Lisa Davis |
| Safekeeping |
Katie Roth |
| Stale-dated checks write-off |
Nikki Main |
| STAN (ACH) |
Rhonda Kutzer, Kim Buckout, and Nikki Main |
